Privacy Policy
Effective Date: July 12, 2025
At TechShop Engineering, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of information to serve you better:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Company Name
- Address (Billing/Shipping)
- Position or Title (if applicable)
b. Technical Information
- IP address
- Browser and device data
- Operating system
- Pages visited and time spent on the website
- Cookies and usage analytics
c. Business Information
- Service inquiries and order details
- Feedback, technical support queries, and communications
- Purchase or service history
2. How We Use Your Information
We use the data collected for the following purposes:
- To respond to your inquiries and service requests
- To process orders and manage service delivery
- To improve our website, services, and customer experience
- To send you important updates and promotional materials (with consent)
- To comply with legal obligations or respond to lawful requests
3. Sharing Your Information
We do not sell or lease your personal information. We may share data only in the following situations:
- With service providers or technicians assisting with machine installations or logistics
- When required by local law, regulation, or legal process
- To protect our rights, property, or safety
4. Data Retention
We retain your personal data only as long as necessary to provide services and fulfill the purposes in this Privacy Policy, or as required by law.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing or request data portability
- Withdraw your consent for marketing communications at any time
To exercise these rights, please contact us at info@techshopeng.com.
6. Data Security
We take appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse.
7. Cookies and Tracking
Our website may use cookies or analytics tools to gather usage data and improve functionality. You may disable cookies in your browser settings, but this may affect website performance.
8. External Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.
9. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be reflected on this page with the revised effective date.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or to make a privacy-related request, please contact us:
TechShop Engineering
Basic Electronics Complex, Section-7, Mirpur, Dhaka-1216, Bangladesh
📧 Email: info@techshopeng.com
📞 Phone: +88 01931 849588